SMASH! is running a number of limited-capacity guest events this year, and the opportunity to participate in these events will be determined through an open lottery system. Entry into the lottery is only available for valid SMASH! General Attendee pass (this includes tickets purchased in 2020 and 2021) holders. The events are as follows:

• 1-on-1 Meet & Greet with Hakos Baelz – Sat 16 July 2022, 3:30pm – 4:30pm
• 1-on-1 Meet & Greet with Tsukumo Sana – Sat 16 July 2022, 4:30pm – 5:30pm

We are implementing a lottery process for limited-capacity events this year. This means you will need to first enter a lottery for a chance to attend these events. The lottery winners will be selected at random, and the winners will be getting an email from us to confirm their attendance!

We want to give fans the fairest opportunity to attend the limited-capacity guest events this year. The lottery process allows us to provide an equal chance to all SMASH! General Attendee pass holders, avoiding the need to line up on the days of convention or any technical issues that could occur.

Entry to a lottery is FREE for valid SMASH! 2022 General Attendee pass holders. While the entry to a lottery is free, you will need to purchase and pay for the Meet & Greet event ticket if you are a winner of the lottery to that specific event.

All you need is to have a valid SMASH! 2022 General Attendee pass for the day of the event (this includes tickets purchased in 2020 and 2021). For example, to enter the lottery for an event on Saturday, you must have either a Saturday pass or a Weekend pass.

The General Attendee pass MUST be under your own name as we will be checking IDs. Remember, once you have entered the lottery, you will not be able to change your ticket anymore, so make sure you have the correct name and ticket!

We have written up a guide on how you can enter a lottery from your SMASH! Tickets Account: Entering a lottery guide.

Please check social media for all the opening and closing times for each lottery as times may change. Make sure you take note of the day we draw winners to check your email!

Each valid SMASH! 2022 General Attendee pass (this includes tickets purchased in 2020 and 2021) will allow you only ONE ENTRY into each event. Once you enter, you will receive an email confirming your entry to the lottery.

Due to the limited capacity, we can only offer entry to these events to our General Attendees. If you hold another SMASH! pass and wish to enter a lottery, then you will need to purchase a valid SMASH! 2022 General Attendee pass (this includes tickets purchased in 2020 and 2021) to enter.

The lottery winners will receive an email after the draw has taken place. You will then need to pay for the event ticket within the time frame stated in the email, so please double check when the lottery draw happens so you don’t miss out! Unsuccessful participants will not be notified.

Your ticket will be updated in your SMASH! Account to include payment instructions to pay for the event you won the lottery for. Once you have completed the purchase, your ticket will be updated to include the guest event ticket which can be redeemed on the day of the event.

Once you win a lottery, the email you receive will give you instructions on how to pay and when to pay by. If you miss the deadline, the ticket will be returned to the lottery system to be assigned to another participant of the lottery.

Please arrive 15 minutes before the scheduled event start time with your SMASH! 2022 ticket and a valid form of photo identification. SMASH! staff will be conducting ID checks on the day of the event to confirm your attendance at the event.

Unfortunately, the accepted event tickets are not transferable to another person.

Refunds and ticket downgrades are not permitted unless for exceptional circumstances. Purchasing tickets for the purpose of entering the lottery will not be grounds for a refund. Please consider your purchase carefully before proceeding with your order. Please see our Ticketing Policy for more details.

No, only selected events with a very limited capacity will be using the lottery system. Please keep an eye out on our social media and our website for updates on all guest events!